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Downtime + ETA on server recovery

Discussion in 'Official News & Announcements' started by UltimateAFS, Aug 14, 2016.

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  1. UltimateAFS

    UltimateAFS Actually A Bear Staff Member Administrator

    Joined:
    Mar 30, 2014
    AS OF 8/21/16, THE SERVER IS BACK UP







    Hello CrystalCrafters!

    As you've probably noticed, we've been down for a few days now. This was due to an ongoing power issue at the location where the machine is kept. This problem has kept the server down for the past few days. The bad news is that we need to get someone to the location in person.

    But the good news is that we have an ETA on just when we will be able to get the server back online:

    The Server is estimated to be back up sometime this Friday, August 19, 2016.
    (for those of you who saw @dellman135's post before it was edited, his date of the 26th is incorrect, this ^^^ is the correct date)

    We apologize for the downtime, as well as the delay in order to get the server back up. @jflory7 will be driving to where the server is hosted in order to get it back online, which is a very, very lengthy drive.

    In addition:

    All future updates will be posted here, rather than the other threads used to keep up with this situation. If the ETA changes in any way, it will be posted here.

    Again, we apologize for this, and thank you all for understanding.

    Ultimate out,
    ~Bye Bits
     
    Last edited by a moderator: Aug 21, 2016
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  2. InfiniteCorners

    InfiniteCorners Staff Member Administrator

    Joined:
    Mar 29, 2014
    What ever happened to switching the hosting back to OVH during the summer to prevent this from happening? After the last time this happened we all had a lengthy discussion about that being the wisest course of action to prevent extended downtime over the summer since so few people have access to the server. I take it that wasn't done? :/
     
  3. CrissCrisis

    CrissCrisis Active Member

    Joined:
    Mar 29, 2014
    To be honest, I am going RIGHT by RIT the 17th, I could power it up! :p
     
  4. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    where is the machine or whatever?
     
  5. CrissCrisis

    CrissCrisis Active Member

    Joined:
    Mar 29, 2014
    Rochester.
     
  6. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    and where is Rochester?
     
  7. CrissCrisis

    CrissCrisis Active Member

    Joined:
    Mar 29, 2014
    New York
     
  8. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    you live in new york right? you could power it back up instead of Flory!
     
  9. CrissCrisis

    CrissCrisis Active Member

    Joined:
    Mar 29, 2014
    I could, the 17th, but I'd need to get into the school. Go to the door to the server.. And well... Break it down... Then press a button.... Then...... Well... Get out before the cops come. Yeah. I could do it.
     
  10. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    hey, if you can raid loads of bases then you can break into a school and power the server back on
     
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  11. Supa_Cake

    Supa_Cake New Member

    Joined:
    Jul 12, 2016
    thanks for the commitment to the server you guys
     
  12. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    Todays the day bud. I wish you Goodluck @CrissCrisis .
     
  13. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    btw,
    SERVER BACK ON IN 2 DAYS!!!!!!!!!!!!!!
     
  14. CrissCrisis

    CrissCrisis Active Member

    Joined:
    Mar 29, 2014
    I'm not driving to RIT lol, it would take me a while nad its not like I could actually do it. Plus I don't have a car.
     
  15. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    DUDE!!! why did you get out of character? you were supposed to be like, all right dude, see ya later. and I would've been like, you served this server good. and then blah blah blah. cmon dude I was gonna make u a hero XD
     
  16. Party_Wabbit

    Party_Wabbit Active Member

    Joined:
    Jan 20, 2016
    its Friday and still no server :(
     
  17. Material_

    Material_ Community Blacksmith Staff Member Moderator

    Joined:
    Nov 13, 2015
    It's STILL friday though ;)
     
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  18. CoRe_Infuego

    CoRe_Infuego Member

    Joined:
    Jul 22, 2016
    GUYS GUYS!!!! SOME ONE IS ONLINE!!!! server isn't back on already tried but I THINK SOMEONE IS TRYING TO FIX IT WE MIGHT BE BACK ON IN A LITTLE BIT!!!!!
     
  19. Natzic

    Natzic The Sarcastic Admin! Staff Member Administrator

    Joined:
    Jan 2, 2014
    The problem has to do with the physical sever. Flory has to restart the server for it to be fixed.

    Sadly someone attempting to log in does not mean it is going to be fixed. One of the staff members will post on the website when it is online.
     
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  20. Material_

    Material_ Community Blacksmith Staff Member Moderator

    Joined:
    Nov 13, 2015
    I believe what happened is someone tried to log in, and got caught in the list while it was updating. To my knowledge the only thing that needs to happen in Flory to literally turn the machine on. The server will be on when it's on ;). We will keep you all updated. :)
     
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