(Sorry if this is in the wrong place. Please move it if needed.) @jflory7 @_stevoism_ @Natzic @CanadianSpark @InfiniteCorners (@Material_ @JMW18 @DrVonAwesome ) To Jflory and the Staff of CCMC, I have been wanting to write this post for some time now, but it took me a while to figure out how to say what I want to say without it coming across in the wrong way. My intention is not to be harsh or negative, but there are a few things I think need to be addressed, and I'd like to do so in an open post because a) I have nothing to hide, b) I want openness and transparency, and c) I want to give others the chance to - respectfully - add their observations as well, whether they agree or disagree with the points I am about to make. To put it simply, I am concerned about the current state of this server, as I am sure others are. The average online presence on any given day is 2, maybe 3 people at a time. I am a fairly new member on CCMC, having not even been here for a year, however many players I talk to whom have been here for much longer, speak of the days when dozens or more would be on at a time. I hear a lot of reminiscing about epic drop parties, server events, etc., none of which take place currently. "Ah, the good old days", in other words. While I am sure that, indeed, the 'old' days of the server were great, I see very little that is worth reminiscing about at the moment, and I believe there are some very key reasons for this. I believe the reason is not, as some have suggested, the current lack of players/members. While that is an issue, I see it more as a symptom, rather than the cause. I'd like to highlight what I believe the issues are: 1 - Absent Administrators and Moderators I do not want to be critical of individual staff members. That is not my point here. I do not know everyone's personal situation and am not about to get into reasons why admins might be absent from the server, but a general observation is that admins are often absent. In fact, their presence is almost invisible as of late (and I'm not talking about vanish). When the admins are not active, it reflects poorly on the server. My understanding of admins and mods is they are supposed to represent the server, not just in terms of duty and performing bans/unbans/etc., but actually being around to engage with players, to be a presence in-game, to spur on excitement about the server. This happens occasionally, but more often than not, staff are nowhere to be seen. This is a major turn-off for both current and potential members, and leads to issues not being dealt with in a timely manner. I have witnessed several complaints from players regarding: issues or delays registering, dealing with in-game glitches that resulted in death/item loss/etc., questions in chat that need an admin's assistance, dealing with abusive players in a timely manner, etc. The absence of admins and staff also leads to other issues. 2 - Unfinished Projects There are a number of features on the server that appear in various states of construction or work but few that ever seem to get finished. When I began playing on the server in February, the armor shop was down. It worked very briefly from August to October, and then was down again. The voting system went down and took a very long time to begin working again. Same with the voter crystal system. Once an admin was actually on to take a look at it, it didn't take very long to fix, but it remained unattended to for quite a while. I've seen a handful of mini-games started with none ever finished or opened to the public. The mob arena is down. I don't want to single out every item, but I think the pattern is clear. Something will be a work "in progress" indefinitely, with little to no progress actually happening. I've had very brief conversations with new members coming on the server and asking about features - such as the mob arena - and how to access them. After having to tell them that a,b,c and d don't work, I've honestly seen some people leave and not return. Obviously not every new member can be catered to, but a lack of features or broken features is a major turn-off. 3 - Nostalgic Mode As mentioned above, there is a lot of talk about how great the server used to be. That's… great? I'm sure old members and those who have been here for a long time can look back fondly on what used to be, but for members such as myself and those even newer, with a lack of current features and no apparent plan for moving forward, the nostalgia actually becomes two things. First, it becomes a kind of elitism shared by long-time members that excludes anyone new. For example, drop parties. "Oh man that drop party was epic!" "Oh we don't really do those any more." These two realities side-by-side tell new players, even unintentionally, that the same kind of effort that used to be put into the server will not be experienced by them because "we don't do that anymore." Old players get to reminisce while new players are left lamenting what they missed out on and what will never be. Two, it gives the impression that the staff are content to let what was great in the past be mediocre now. It basically says, "Yeah, we used to care more, but not so much now." This is not a good impression for new or potential members. 4 - Stale Forum There really isn't much happening in the forums, and I don't just mean post-wise. If you look at players who have been here in the past, you will see a variety of forum badges attached to their profiles. These badges are even advertised as something achievable by members. I really am not trying to make this about myself, but I need to use a personal example here to illustrate how things have changed. I have been the top monthly voter on more than one occasion, and have received no badge for it, even while I see other members with this badge. I was finally given a purchased rank badge for Mage, even though I'd been a civilian and sentry before that, and the badge came a little late, considering I am now a Templar. The badge was given on one of jflory's rare site visits. This is another example of an advertised feature which seems to be neglected. Members like to be recognized for their contributions, which is why, I would assume, those badges are their in the first place. When they are not awarded when they should be, it adds to the overall sense that staff are absent and don't really care. There are some good things about the server and I don't want to take away from that. There are wonderful players and a sense of community (albeit a lingering and potentially fading one), but the community is getting increasingly smaller. Five or ten people saying "this community is great" is not nearly the same as one hundred people able to say the same thing. I would like to continue supporting this server. I am happy to play here and really want to see it thrive, but honestly when I look at things now, I wonder how much life CCMC has left? Yes, there are fewer members online. But what is keeping new members here? What incentives are there in place for people to stay? I really feel that, as a concerned member who is trying to do my part to add to and contribute to this server, I need to call the CCMC staff out. If you do not put the effort in, it shows. If you are not present on the server, it shows. If another project is started before a dozen are completed, it shows. This server is not what it used to be and not what it could be, and the onus does not lie with the user but with the administration. I am asking the ownership and staff of CCMC to make this server what it can be - a server worth advertising, worth joining, worth staying on, worth contributing to, and worth supporting both by active participation and monetarily. I am happy to discuss any of these concerns with staff members in more detail. I am happy to help in whatever ways I am able. I want CCMC to thrive, not just survive. Signed, a concerned member, Cragnarok.